Autel’s approach to EV charging infrastructure starts with a clear understanding of the challenges shaping our industry - from reliability and scalability to deployment speed and system integration. In this session, we share how our modular charging architecture and support services go beyond hardware to deliver robust, user-centric solutions. Through concrete use cases and success stories, we show how Autel responds to today’s infrastructure needs and contributes to long-term, dependable investment across Europe.

eMobility is booming with innovation, yet when it comes to marketing something crucial is missing. Most companies are solving the same challenges in isolation, leading to wasted effort, invisible solutions, and slower adoption. What if marketers, founders, and executives across our industry could tap into each other’s insights instead of reinventing the wheel?

In this session, Theo Reichgelt (Founder, Nexxt Industry) will uncover what’s missing in our approach today, what we stand to gain if we fix it, and why stronger collaboration in marketing could be the turning point for the adoption and growth of eMobility. For the first time at ICNC, he will reveal a new initiative designed to bring eMobility marketers and leaders together so no one has to face the industry’s challenges alone, and so we can unlock faster growth and stronger impact together.

If you’re a marketer, founder, or C-level leader in eMobility, this is the one talk at ICNC you cannot afford to miss.

As the charging industry continues to prepare for mass EV adoption, we believe the future belongs to those who build for scale and success — enabling the industry-wide transformation via mature platform thinking. When charging infrastructure combines comprehensive software foundations with strategic hardware innovation, it creates the ecosystem conditions necessary for widespread EV adoption. This blueprint, refined via years of real-world experience, aims to create an unparalleled customer-centric charging experience for drivers and a scalable, feature-rich toolkit for operators. This session explains how combining mature platforms won't just bridge the gap to mass EV adoption—it will eliminate it entirely.

As EV charging becomes mainstream, driver support is evolving into sophisticated, tech-enabled customer experiences. This panel brings together established customer support companies alongside AI-first startups that automate Level 1 EV driver support.

The fundamental question is: Where's the sweet spot between full automation and human touch? EV charging's technical complexity demands expertise, yet scale requires efficiency. Traditional providers are building internal AI systems to manage workload, while AI-native companies are discovering they still might need human agents for complex issues. Explore the challenges, opportunities, and emerging trends in EV driver support that balance personalization with scalability in an industry where customer experience can make or break adoption.

Join us for an essential deep dive into ISO 15118-20 & the Future of EV Charging: Regulation, Innovation & Opportunity. This session unpacks the latest updates in ISO 15118-20, the key global standard shaping the next generation of electric vehicle charging. Gain a clear understanding of the regulatory landscape, explore real-world use cases, and discover the emerging business models and opportunities this standard enables—from V2G, MCS, to smart charging ecosystems. This session goes beyond compliance, offering strategic guidance tailored for OEMs, CPOs, eMSPs, utilities, EVSE manufacturers and software providers. Learn how to prepare your organisation for compliance and unlock the commercial potential of this transformative protocol. Stay ahead in the rapidly evolving EV charging market. Reserve your spot here.

Join AMPECO CRO Stefan Ivanov for an exclusive conversation with Eimantas Balta, Head of EV Charging for the Baltics at Ignitis, as he shares the inside story of building the definitive Baltic EV charging network.

From migrating 30,000+ customers to securing €115 million in financing for 3,500+ charging points, discover the decisions and bold moves that established regional EV charging leadership across the Baltics.

We’ll examine reliability as a systems problem across the EV charging stack. The talk connects OCPP/ISO 15118 implementations, charger firmware variability, roaming clearinghouse behaviors, and data quality (site metadata, opening hours, connector status) to real outcomes for drivers. We’ll share:

• A practical fault taxonomy (hardware/protocol/UI) and how being fully compliant with standards helps isolate root causes.

• How proactive monitoring and alerting reduce MTTR (mean time to repair) without impacting live sessions.

• Approaches to charger‑agnostic design amid inconsistent protocol implementations.

• How small data improvements (photos, POI accuracy) raise trust and usage.

• Collaboration models between software providers, CPOs, and manufacturers that improve uptime and SLA adherence.

We are currently witnessing a growing political push to transform commercial fleets to EVs. The progress so far is a significant achievement for the industry, the market, and society as a whole. However, the transition also presents challenges that require effective solutions to ensure mass EV adoption within commercial fleets. By utilizing smart charging algorithms, combined with charging and BESS infrastructure for grid-balancing support, fleet owners can improve TCO/ROI while accelerating their time-to-market. Additionally, the increasing need for public and semi-public charging access on longer journeys must be addressed and integrated into the overall strategy to further accelerate EV fleet adoption.

Public EV charging is full of hidden challenges: misjudged demand, poorly sized sites, or organizations that can’t keep up with growth. This session cuts through the noise to show where operators typically go wrong – and how to get it right instead. We’ll cover real examples of how to match your rollout to actual market needs, avoid overinvesting in the wrong places, and structure your team for efficiency. Practical lessons for anyone scaling or investing in a charging network

As ISO 15118-20 moves rapidly into deployment, EV charging is now inherently multi-protocol and multi-PKI, with that complexity converging in the TLS handshake between EV and Charger. This talk outlines the landscape, pinpoints common sources of integration friction, and outlines pragmatic mitigation strategies.

• Expert guidance & global reach: AMPECO provides actionable guidance on regulatory requirements across global markets, translating complex legal and technical documents into client-specific solutions.

• Active stakeholder engagement: AMPECO holds leadership positions within key industry working groups and consortia, engaging directly with public authorities and sectoral organizations.

• Regulatory advisory services: AMPECO offers a comprehensive policy database while supporting participation in incentive programs and utility rebates

Navigating the complex web of EV charging regulations across global markets is a critical challenge for any expansion strategy. Requirements vary dramatically between regions, covering everything from technical standards to grid integration protocols. CPOs need more than legal documents; they need actionable intelligence that drives strategic decisions.

AMPECO serves as your regulatory compass, translating complex legal frameworks into client-specific implementation strategies. Our team doesn't just monitor regulatory changes; we actively shape them through leadership positions in key industry working groups and direct engagement with public authorities across multiple jurisdictions.

This session will reveal how AMPECO's comprehensive policy database and regulatory advisory services help clients turn compliance challenges into competitive advantages. You'll discover how we support participation in incentive programs and utility rebates that can significantly impact your bottom line, while ensuring your charging infrastructure meets evolving technical and operational standards.

Payment experiences are becoming a key differentiator in EV charging, directly impacting customer satisfaction and operator success. Join us for an exclusive conversation with Radu-Vasile Pop, International Head of Sales for ePayments in Self-Service Verticals at Worldline, as we explore how payment innovation is shaping the future of EV charging across Europe.

Discover the unique challenges EV drivers face at payment terminals, why the transition from Worldline's widely-adopted Valina terminals to next-generation solutions matters for operators, and how integrated payment services create competitive advantages. From contactless payments and mobile wallets to the operational realities of deploying terminals in charging environments, learn what it takes to deliver seamless payment experiences that keep drivers coming back.

Maintaining EV charging infrastructure is essential for improving the uptime and availability of charge points, delivering an excellent customer experience, and building a reputation for providing reliable charging.

In this session, David Cornish examines the challenges face CPOs as they scale their charging infrastructure and networks to meet the growing demand for public charging. David explains how automation technology helps CPOs overcome one of their biggest challenges – delivering a smooth and reliable charging experience for EV drivers.

Discover how Toyota and Hubject are shaping the future of the electric driving experience. This fireside chat will focus on the customer journey—exploring how integrated in-car and app-based platforms can make finding, accessing, and paying for charging smooth and intuitive. Learn how OEM-driven innovation is removing friction points, simplifying charging across networks, and putting drivers at the center of a truly connected, sustainable mobility ecosystem.

Removing any blockers and improving the experience for drivers in a Maturing ECO system.

See the first OCPI 2.3-based Truck Reservation & POI Data System in action. Hubject, together with FRYTE, Bosch Road Services, and SBRS, will demonstrate first results of the MVP, showcasing booking flows across networks and truck-specific POI data exchange.

The North American EV charging market is entering a new phase as the industry shifts from rapid expansion to sustainable operations, with network operators discovering what actually drives profitability and long-term success. Our expert panel reveals the emerging strategies, business models, and technology innovations that are defining the next chapter of US EV charging, sharing the latest trends, real-world successes and failures, and what European operators need to know about this evolving landscape.